Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JW
- JGLeonardtown, MDCustomer since Jun 2018
“Your reputation preceeds you. Both of my children are your customers and they recommended you highly.
I just joined the ranks of your customers so I do not have any personal specifics other than my conversation with Jake when I came in to customize my coverage.”
- JN
- DM
- DM
- GB
- MH
- DNHollywood, MDCustomer since Aug 2018
“Everyone I’ve dealt with at your agency (Paula, Lisa, and you) have been very helpful, polite and friendly. Your rates are far better than what I had been paying with my old insurance carrier as well.
I had a claim for a boating accident I had. I called and spoke with Paula. She just wanted to know if anyone was hurt (there wasn’t, thankfully). And just asked that I get information from the other party to the accident. There was no chiding or preaching to be more careful. All was taken care of very easily and professionally. And my rates didn’t increase.
So thank you very much Dan Burris and staff. Glad I picked your agency.
” - HT
- MG
- CD
- RM
- SMSolomons, MDCustomer since Feb 2015
“We have had continued good service throughout the years via Old Towne insurance. Of particular note was the responsiveness and attention we received after an accidental deck fire, with Dan personally attending to immediate needs within 4 hours of this occurring. Any/all claims were processed expeditiously allowing us to take care of all repairs using multiple subcontractors very quickly. Services greatly appreciated!”
- RMRobert M., California, MDCustomer since Apr 2006
“1. House w/smoke damage claim: Expert called in to evaluate and discovered flap on flue was shut and faulty (after me saying “didn’t close by itself”) Expert determined it HAD CLOSED BY ITSELF!! SUBSTANTIAL DAMAGE CLAIM PAID IN FULL.
2. Tree limb @ Farm fell on one of my trucks causing damage: I stated thought it was a large Eagle landed on limb above truck causing it to fall: CLAIM PAID IN FULL.
3. Contractors Logging trucks @ my farm suspected of causing damage to my truck with overhang of logs: CLAIM PAID IN FULL.
4. Tree fell on another truck @ my home: CLAIM PAID IN FULL.
5. Bumper bender auto claim: Olde Town prepared to pay claim in full without question and after my written explanation of events and plea to look carefully @ false claim I hope they reconsidered.
……Thank you Burris Olde Town Insurance and your wonderful team.
NO INCREASE OF INSURANCE RATES…..
Robert Morehouse/Custodian
Homeport, Springridge Farm, Morehouse Properties.” - NC