Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- BGButch G., Bryans Road, Maryland
“When calling your office we always get answers to our questions or concerns. On a small claim last year, it was dealt with, without hassle. We are comfortable with communicating with the Leonardtown staff.”
- CNAnonymous, Leonardtown, MDCustomer since Dec 2016
“Old Town Insurance agency personally communicates with its clients. They are all Hands-On and any question can be answered”
- MBAnonymous, Leonardtown, MDCustomer since Jan 2013
“If I have any issues they are always taken care of with one call. I do recommend OldeTowne Insurance.”
- ASAnonymous, Scotland, MDCustomer since Aug 2009
“Prompt response to inquiries but not enough info as to why Erie keeps raising premiums and what we get for it. ”
- CHAnonymous, Avenue, MDCustomer since Jan 2002
“Friendly easy to deal with staff. Helpful, I had called about 4:20 in the afternoon and I needed a copy of my policy deck sheet the team member emailed me the information while I was on the phone with her. When I was involved in an accident caused by someone else the Erie team was there to help me understand PIP and policy procedures. I have been with Dan Burris my whole adult life.”
- RHAnonymous, Waldorf, MDCustomer since Aug 2017
“Personal service has always been excellent. What ever our question or concern or if a change was needed, your office was/is very prompt. ”
- DCMechanicsville, MDCustomer since Sep 2017
“Every time I have called the ladies answering the phone have been extremely polite, knowledgeable, and expeditious.
Dan and Jake have been very helpful when called upon. Great service!” - DBAnonymous, Leonardtown, MDCustomer since Jan 2001
“I LOST PART OF MY ROOF ON OUR HOME AND HAD TREES GO DOWN DURING A BAD STORM. CALLED AND REPORTED DAMAGE AND THE ADJUSTOR CAME WITHIN A FEW DAYS AND CHECKED THE DAMAGES. HE CALLED THE FOLLOWING DAY AND SAID A CHECK WOULD BE IN THE MAIL. I RECEIVED THE CHECK WITHIN 3 DAYS AND WAS SO PLEASED WITH THE FAST SERVICE.”
- BBAvenue, MDCustomer since Jan 2001
“ Service is great. Staff members are friendly and very helpful. Thanks
for all your services.” - CHLoveville, MDCustomer since May 2003
“Always there to help and answer any questions. ”
- KHAnonymous, Avenue, MDCustomer since Mar 2018
“Can beat just about any other insurance company on prices. Erie Insurance has a very friendly and helpful staff at the Leonardtown office and they were able to get my mom a lower rate then Nation Wide. ”
- PMAnonymous, Forestville, MDCustomer since Jan 2010
“Olde Town Insurance covers most of my business insurance needs. The staff is always friendly, courteous, and provides great customer service. My questions are always answered and/or explained in such a way that I am confident I am getting the best coverage for my needs. ”
- RRMechanicsville, MDCustomer since Nov 2015
“Customer service is number 1.”
- JNAnonymous, Leonardtown, MDCustomer since Aug 2012
“Knowledgeable staff and responsive agent.”
- GGAnonymous, Lusby, MDCustomer since Jan 2016
“When calling your office we always get answers to our questions or concerns. On a small claim last year, it was dealt without hassle. We are comfortable with communicating with the Leonardtown staff. ”