Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- EFAnonymous, Lexington Park, MDCustomer since Dec 2011
“I didn’t see a second question. We recently had a bad automobile accident. Your assistance was outstanding. You wasted no time in getting an estimate for repairs, offered us the use of a rental car, paid the car loan and sent a check for the remainder of the value in record time. Your office even called to remind us of the medical assistance coverage. We think very highly of your office and your company and tell our friends often. I don’t know how your service could be any better!”
- MMSanta Cruz, CACustomer since Apr 0102
“Always a quick and friendly response to any questions that I have.”
- JSAnonymous, Leonardtown, MDCustomer since Nov 2015
“Always available to answer my questions or take care of my needs. The best insurance company I have had by far! ”
- RCAnonymous, Saint Inigoes, MDCustomer since Aug 2009
“You are always available when needed.”
- BYAnonymous, Park Hall, MDCustomer since Feb 2019
“Always readily available to answer and respond to all of my insurance needs.”
- RDGreat Mills, MDCustomer since Jun 2018
“Reasonable insurance rates compared to other companies.”
- EMLeonardtown, MDCustomer since Dec 2017
“Very thorough and quick to respond. Very helpful and informative. ”
- LSAnonymous, Rockville, MDCustomer since Oct 2013
“Friendly. Very prompt service. Knowing that we can depend on you. Always easily accessible. Great feeling and thoughts about the company. Don’t feel I am getting ripped off. ”
- DPAnonymous, La Plata, MDCustomer since Apr 2018
“Over-all the customer service at Old Towne and with Erie has been very good and helpful as I’ve had different situations come up, I appreciate the effort to share helpful information and research the steps to resolve some of my issues over the years as a home-owner and auto insurance customer.”
- KCAnonymous, Hollywood, MDCustomer since Jan 2017
“The coast and you guys have always been their to help!”
- PPLeonardtown, MDCustomer since Jun 2018
“We believe because we have a local agent, we have the face to face experience if needed. We have been lucky to not need to make many claims but the few we have were easy and stressfree. ”
- SGSteve G., Bryans Road, Maryland
“The staff is always so helpful with the smallest question to a major issue. We are always comfortable that everything will be taken care of . . . Thanks Steve & Elaine Gass
” - GMLeonardtown, MDCustomer since Jan 2018
“Prompt and truthful service always. ”
- RSAnonymous, Lusby, MDCustomer since Sep 2018
“You and your staff RESPOND – and make things happen when they need to happen.
Flo is cute (and progressive…) and elephants are really great animals… but Nancy and I know that Olde Town is right at the other end of the phone line – and you deliver!
Richard” - KGAnonymous, Mechanicsville, MDCustomer since Aug 2017
“Vicki has always been thorough and efficient with anything I have called for. She is so knowledgeable about all aspects of my insurance needs. ”