Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • RM

    “Your professionals up front are the best. You call , they give or get solutions 1 call. Really important in small business don’t have to chase service

  • EW

    “The people at Old Towne Erie Insurance are second to none. They are courteous and prompt in communicating possibilities about different policies and coverages. They are always friendly, knowledgeable and professional. ”

  • RS

    “Whenever we call or need help someone is there to answer. The reps are always professional and polite.”

  • WA

    “Your prompt help when we had our accident was one big reason. You were so helpful. ”

  • MM

    “Jake was awesome with helping us get our car & homeowners insurance! :)”

  • MW

    “Someone there to talk to when there might be a problem ”

  • JM

    “You are always very helpful when I call with a question. ”

  • GA

    “Great, in-person care and concern. Great pricing!”

  • LC

    “You’ve always been super responsive and answered any questions we may have!”

  • RV

    “Nothing to improve.
    Thanks for all of your continued help! ”

  • SH

    “I love that I can call at almost anytime with a question and have an answer almost immediately and it’s always explained to be in detail. Your customer service has been top notch since we began using you many years ago. ”

  • MM

    “Thank you Dan for your help and for providing great customer service. ”

  • JL

    “Old Towne Insurance has always been there for immediately for us: when a severe storm damage our home’s roof and in two occurrences where deer damaged our vehicles. We are very pleased with Dan Burris and his associates.”

  • RB

    “I respect the information that the company sends out and is in touch with me. My previous agency never contacted me with information.”

  • SR

    “Anytime I have a question I can drop in and I am taken care of immediately.
    My questions are always answered without a hassle.
    I hope I never really need serious service but I am confident that your team will have my back.